Our Approach

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Singapore Productivity Centre (SGPC) adopts the Productivity House Framework, developed by SPRING Singapore, as the basis and approach in our consultancy, business advisory, training and workshops, study missions, research and publication to help our enterprises transform. The Productivity House Framework was developed as a result of a series of extensive retail and food productivity benchmarking exercise and deep dives interviews with companies and industry experts to understand the productivity drivers and key levers enterprises can adopt to remain competitive and profitable.

Click on the areas in the chart below and find out more about the relevant improvement programmes available.

Our Areas of Expertise in Retail


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Business Management Financial Management Strengthen Innovation Capabilities Design Thinking Business Innovation Model Increase Sales and Margin Increase Operational Efficiency Improve Productivity Back-of-House Process Redesign Inventory Management Retail Backend Automation Front-of-House Process Redesign Digital Technology Adoption Labour Performance Management Digital Marketing Service Experience Design Labour Performance Management