Study Mission to Japan for Hoteliers – Lean Productivity and Service with Technology

Against the backdrop of manpower constraints and hoteliers’ strive to create exceptional customer experience, SGPC & HIRAYAMA Co.,Ltd. has specially curated a study mission to expose hoteliers to lean thinking and the use of technology to create an efficient and effective service delivery.

Learn about the Toyota Production System (TPS) from a visit to Toyota Motors Factory, expert-led discussions, the sharing of practices from company visits, and the application of lean technology in this 5-day study mission. Eligible participants will be supported by STB at up to 70% of qualifying cost.*

*For more details, please contact Joanne Tee at joanne_tee@spa.org.sg


HIGHLIGHTS OF STUDY MISSIONS

  • Visit Toyota Motors Factory to learn about the renowned Toyota Production System
  • Expert-led discussion and workshop on Lean and how to apply them to save costs and add value
  • Visit Henn-Na Hotel, the world’s first hotel that adopts robotics to serve guests
  • Visits to innovative concepts for insights on how to apply Lean with Technology

COMPANY VISITS**

  • Shinagawa Prince Hotel (Part of Seibu Group)
  • Henn-Na Hotel Maihama Tokyo
  • Ringerhut Co. Central Kitchen
  • Kura Sushi Restaurant
    **Programme may subject to change

STUDY MISSION (5 DAYS)
14-18 May 2018, Monday-Friday

ITINERARY
Click here to download Itinerary

TOTAL FEE (PROGRAMME + ACCOMMODATION)
S$5,800
*Fees include most lunches and domestic transport. Excludes airfare & GST.