Shanghai Overseas Study Mission: Join us to the ‘New Retail’ in China

Organised by: Singapore Productivity Centre

27 - 01 Jun 2018 | Shanghai, China | More info

The aim of the study mission is to assist Singapore Retailers to gain insights and exposure about the ‘new retail’/ ‘unbound retail’ development in Shanghai and learn how some of these strategies and technology can be applied to their business.

This trip is for Business Owners:

  • To seize new business opportunities from the latest retail trends and digital strategies in China.
  • To gain insights on applicable technology and digital strategy that integrates seamless customer experience from online to offline.
  • To learn from successful retailers with Omni-channel experience, ‘click-and-mortar’ concept, and digital marketing strategies to increase customer engagement.


Sharing & Visits to:


Programme Fee (incl. accommodation)

After 70% funding support by SPRING : $1,950/pax (usual: $6,500/pax)

*Excludes Air-Ticket as it would be self-purchased and funded up to 70% capped at S$2,000 per ticket for maximum 2 pax
*Trip is subjected to SPRING support on up to 70% of qualifying costs (subject to SPRING’s approval)

For enquiries, please contact:
Ms Sim Siling
Tel:      6745 5833

Guangzhou Study Mission: Food Innovation & Technology

Organised by: Singapore Productivity Centre

25 - 29 Jun 2018 | Guangzhou | More info

Looking to bring your F&B business innovation and productivity to another level? Learn about the latest F&B productivity trends and best practices in China.

Singapore Productivity Centre (SGPC) is organising a Study Mission to Guangzhou, China where participants will:
– Visit food service restaurants and understand the operations that uses food technology and innovation to keep their business competitive
– Study successful implementations that has significantly improved efficiency and productivity
– Be guided through the whole end-to-end process of supply chain (from farm to table concept)

In addition, we will be visiting the 18th China international Food Exhibition & Import Food Exhibition

With years of accumulation, IFE China is a leading B2B platform covering the whole value chain of food industry under Informa GE Asia’s portfolio. The event presents extensive opportunities to get in touch with prospective business partners in China.


Company Visits (subject to changes)


Click here to download the Itinerary

Programme Fee (incl. accommodation)

Early Bird & Bundle Promotion: S$8,800 for 2 pax (save S$600)*
Register by 20 April 2018 to enjoy this promotion! (usual price S$4,700/pax)

*Participants are entitled to Double Tax Deduction Scheme. For more information, please refer to Double Tax Deduction Scheme.

For enquiries, please contact:
Ms Grace Lim
Tel:      6745 5833


Study Mission to London to learn Multi-Channel Retailing Best Practices

Organised by: Singapore Productivity Centre

29 - 04 May 2018 | London | More info

Wonder how successful retailers are able to generate new ideas and new suppliers to capture new customers and increase sales? What are some of the best practices these successful retailers are implementing in their businesses? The answer to these questions can be found in this study mission.

In collaboration with HRA Food & Drink Consultant, Singapore Productivity Centre (SGPC) will be organising a Study Mission to London, United Kingdom where retailers will be exposed to the best practices in UK retail industry, the latest technologies that boost retail’s productivity and the knowledge on how Singapore retailers can enter or invest in a market that generated £358 billion in 2016.

In addition, we will visit some of the local businesses such as:


Gain access to the renown Mothercare Warehouse and see how they enhance their organisation’s productivity through their state of art supply chain systems.

Visit various notable concept stores in Central London to learn the different innovative features and service formats that capture the customers’ attention.


Study Mission Highlights (subject to changes)

Visit Retail Design Expo and be the first to witness the plethora of innovations, new approaches to customer engagement and the upcoming trends from top retailers and brand owners.

Embark on an exclusive trip to Bluewater Shopping Centre and get the chance to speak with local business owners to understand the local customer service formats & consumer trends.


Potential Industry Partners (subject to changes)

Who Should Sign Up

Senior Management in Retail Sector who are  interested in latest Retail strategies, innovations and best practices

Why Sign Up

  • Get ahead of your competitors to witness the latest innovations and ideas
  • Learn the best practices from renown UK Retailers
  • Gain insights on the topics on eCommerce, retail technology and more


Click here to download the Itinerary


S$8,900* (exclude GST & airfare)

*Participants are entitled to Double Tax Deduction Scheme. For more information, please refer to Double Tax Deduction Scheme.

For more information, please contact:
Tel:      6745 5833


Study Mission to Japan for Hoteliers – Lean Productivity and Service with Technology

Organised by: Singapore Productivity Centre

14 - 18 May 2018 | Japan | More info

Against the backdrop of manpower constraints and hoteliers’ strive to create exceptional customer experience, SGPC & HIRAYAMA Co.,Ltd. has specially curated a study mission to expose hoteliers to lean thinking and the use of technology to create an efficient and effective service delivery.

Learn about the Toyota Production System (TPS) from a visit to Toyota Motors Factory, expert-led discussions, the sharing of practices from company visits, and the application of lean technology in this 5-day study mission. Eligible participants will be supported by STB at up to 70% of qualifying cost.*

*For more details, please contact Joanne Tee at


  • Visit Toyota Motors Factory to learn about the renowned Toyota Production System
  • Expert-led discussion and workshop on Lean and how to apply them to save costs and add value
  • Visit Henn-Na Hotel, the world’s first hotel that adopts robotics to serve guests
  • Visits to innovative concepts for insights on how to apply Lean with Technology


  • Shinagawa Prince Hotel (Part of Seibu Group)
  • Henn-Na Hotel Maihama Tokyo
  • Ringerhut Co. Central Kitchen
  • Kura Sushi Restaurant
    **Programme may subject to change

14-18 May 2018, Monday-Friday

Click here to download Itinerary

*Fees include most lunches and domestic transport. Excludes airfare & GST.